Does sending an enquiry confirm my journey?
No. The form prepares a WhatsApp message for you to review and send. Your dates, vehicle and service arrangements need an explicit confirmation before the journey is booked.
Can I request a particular vehicle?
Yes. State whether the model is essential or a preference, and include passengers and luggage. Exact allocation and configuration are confirmed individually; website photographs do not guarantee a specific car.
How do I request a child seat?
Tell us each child’s age and seat requirements in the first enquiry. Child seats are an advance-request option. Ask for confirmation before travel, including when bringing your own restraint.
What if the flight or itinerary changes?
Contact the person named in your confirmation and provide the changed flight, date or address. Waiting, amendment and cancellation arrangements depend on the accepted booking terms.
Are guiding and airport assistance included?
Only when explicitly arranged. A driver, guide, terminal assistance and attraction admissions are different services; check the inclusions in your confirmation.