Help us prepare for every passenger
Safety requirements belong in the first enquiry. Tell us about children, mobility needs, bulky luggage or any practical condition that affects a suitable vehicle.
Child seats are available as an option to request in advance. State each child’s age and seat requirements, and obtain confirmation before travel. No automatic availability or free provision is implied.
Before your journey
Check the confirmed vehicle arrangement and passenger count. Use the provided restraints and ask the driver about safe loading and entry. If a requirement changes, tell us before pickup so suitability can be checked again.