A clear brief for your clients
Travel agencies, assistants and event organisers can enquire on behalf of a traveller or group. Separate the booking contact from the travelling passenger and state who can authorise changes.
What to include
Send the journey legs, local dates, passenger groups, luggage and service requirements. Identify any vehicle preference or language requirement that must be confirmed. Do not send passport documents or unrelated client information in an initial transport request.
Agree the working arrangement
Operator availability, invoicing needs and responsibility for passenger communications should be agreed for the particular programme. This page does not imply an existing alliance membership or automatic agency contract.