Travelling with a wheelchair
Explain the requirement in practical terms so suitability can be checked before anything is promised. Specialist equipment and vehicle requests need explicit confirmation.
Check practical suitability first
Describe the item, access requirement or specialist service clearly. Include dimensions for equipment and explain whether a passenger can transfer into a normal vehicle seat. Vehicle categories alone do not prove accessibility or specialist capability.
Do not make a dependent travel booking until the required arrangement has been confirmed. Armoured vehicles, specialist assistance and additional support are enquiries, not standard inclusions. The operator, equipment and scope need separate agreement.
Prepare your request
Include the passenger count and a separate list of suitcases, hand luggage and bulky items. Request child seats in advance with the children’s ages. Tell us about mobility requirements so the arrangement can be checked.
You will need an agreed pickup, destination, vehicle arrangement and contact before travelling. Guiding, admissions, airport assistance and additional stops are included only when explicitly confirmed.